ATRIUM HEALTH PATIENT GUIDE 7 MIN READ

Your care,
all in one
helpful place.

Learn how to access MyAtriumHealth on your phone, manage your healthcare information, pay eligible bills, and protect your account.

Independent patient guide · Atrium Health operates the portal
✳ MyAtriumHealth SECURE
YOUR ATRIUM HEALTH ACCOUNT
Care details,
all together.
▤Health recordsRecords and test results↗
◷AppointmentsSchedule supported visits↗
$BillingPay eligible medical bills↗
✓ Atrium Health patient portal
✓One helpful placeFor your care details
CARE∞CONNECTED
MYATRIUMHEALTH PATIENT GUIDECARE, BILLING & ACCOUNT HELP
✳ START HERE

MyAtriumHealth is Atrium Health’s patient portal. Sign in to access available health information, manage supported appointments, review statements and payment history, and pay eligible medical bills online.

Explore mobile sign-in
THE PATIENT’S GUIDEUPDATED FOR 2026
01 THE BASICS

What is MyAtriumHealth?

MyAtriumHealth is Atrium Health’s patient portal, powered by MyChart technology from Epic Systems. It gives patients an online place to manage available healthcare information and supported services.

Depending on your account, you can review medical records, medications, allergies and test results, manage appointments, request prescription refills, and take care of eligible medical bills.

i

Independent guide: This page is not the MyAtriumHealth sign-in page and does not process payments. Sign in only through the official MyAtriumHealth website or app.

02 SIGN IN

How to sign in to MyAtriumHealth

Use the official MyAtriumHealth website or mobile application to securely access your Atrium Health patient account.

  1. 01
    Open the official portal

    Visit MyAtriumHealth or open the official application on your phone.

  2. 02
    Choose the sign-in option

    Select the option to log in to your MyAtriumHealth account.

  3. 03
    Enter your account details

    Use your MyAtriumHealth username and password.

  4. 04
    Complete any security check

    Follow the on-screen instructions and verification prompts to reach your account.

↗
Use the official portal

Check the web address before entering your credentials. Atrium Health provides the account and portal support.

03 BILLING

How to pay medical bills through MyAtriumHealth

Pay eligible Atrium Health bills through the secure Billing section of your account. Billing and payment options may vary depending on the healthcare service and your account.

  1. 01
    Sign in to MyAtriumHealth

    Open the official portal or app and log in to your account.

  2. 02
    Open Billing

    Open the main menu and select the Billing section.

  3. 03
    Review statements and choose a bill

    Look over your available billing statements, then select the account or bill you want to pay.

  4. 04
    Choose the payment option

    Select “Make a Payment” or the available payment option, then choose the amount and a payment method.

  5. 05
    Enter payment details

    Provide the required payment information in the official portal and review the transaction details.

  6. 06
    Confirm and save your receipt

    Confirm the transaction and save or download the receipt for your records.

✓
Payment history

You can also review past statements and payment history in the Billing section.

04 PATIENT BENEFITS

Benefits of using the MyAtriumHealth patient portal

MyAtriumHealth brings useful online services together, so patients can manage supported care tasks from one account.

▤

Convenient access

View available healthcare information online when you need it.

◷

Time-saving services

Manage supported appointments and billing online.

⌁

Better communication

Contact healthcare teams through secure messaging, when available.

$

Medical information

Review available test results, prescriptions, and medical records.

✉

Mobile accessibility

Use supported portal services from a smartphone.

◎

Secure account access

Use protected sign-in features to access personal health information.

05 ACCOUNT HELP

What to do if your account is locked

If you’re locked out of MyAtriumHealth, contact MyAtriumHealth Support for help restoring access.

☎
Call MyAtriumHealth Support

855-799-0044 for assistance with account access.

!

For your protection, don’t share your password or verification codes in an unexpected email, text, or phone call.

06 QUICK FIXES

Having trouble with MyAtriumHealth?

Try these simple checks if the sign-in page or app isn’t working as expected.

What’s happening?What to try
Forgot your passwordUse the password recovery option on the official MyAtriumHealth sign-in page.
Account is lockedCall MyAtriumHealth Support at 855-799-0044.
Portal page won’t openCheck your connection and make sure you’re using the official website address.
App isn’t workingClose and reopen the app, check for an available update, and try again.

For account access help, contact MyAtriumHealth Support.

07 ON THE GO

How to access MyAtriumHealth Login on mobile

Use the official MyAtriumHealth application on a supported smartphone, or visit the official website in your mobile browser.

  1. 01
    Open your app store

    Open the Apple App Store or Google Play Store on your phone.

  2. 02
    Search for MyAtriumHealth

    Look for the official MyAtriumHealth application, if it is available for your device.

  3. 03
    Install the application

    Check the app details and publisher, then download and install it.

  4. 04
    Open the app and choose login

    Select the option to sign in to your MyAtriumHealth account.

  5. 05
    Enter your credentials

    Use your registered username and password.

  6. 06
    Complete security verification

    Follow any verification instructions shown on screen.

  7. 07
    Open your patient dashboard

    Once signed in, access the healthcare information and services available in your account.

PREFER A MOBILE BROWSER?

Open the portal online.

Visit the official MyAtriumHealth website in your phone’s browser and log in with your registered credentials.

Open MyAtriumHealth
08 KEEP IT PRIVATE

Tips for secure Atrium Health account access

Protecting your personal and medical information is important whenever you use a patient portal.

  • ✓Access MyAtriumHealth only through its official website or application.
  • ✓Never share your username, password, or verification codes.
  • ✓Use a strong password that is difficult to guess.
  • ✓Enable any account security features available to you.
  • ✓Avoid signing in on unfamiliar public devices.
  • ✓Sign out when you finish using your account.
  • ✓Be cautious with unexpected messages containing login links.
09 GOOD TO KNOW

MyAtriumHealth FAQs

Answers to common questions about your Atrium Health patient portal.

Is MyAtriumHealth Login free to use?

Yes. MyAtriumHealth is a free patient portal service offered to eligible Atrium Health patients. Medical services themselves may involve charges.

Can I access medical records through MyAtriumHealth?

Yes. Patients can view available medical records, test results, medication details, and other healthcare information through their accounts.

How do I recover my MyAtriumHealth username?

Visit the official login page and select the available username recovery option. Follow the identity verification instructions to recover your account information.

Can I schedule appointments through MyAtriumHealth?

Yes. Patients can schedule and manage supported healthcare appointments through the portal.

Is MyAtriumHealth the same as MyChart?

MyAtriumHealth is Atrium Health’s patient portal, which uses MyChart technology to provide online healthcare services.

Can I access MyAtriumHealth on my phone?

Yes. Patients can use a supported mobile browser or the official mobile application, if available for their device.

What should I do if my account is locked?

Use the available account recovery options or contact MyAtriumHealth Support for assistance. You can call 855-799-0044.

✳
A GOOD NEXT STEP

Your Atrium Health care,
all in one place.

MyAtriumHealth brings useful services together: review available records and test results, manage supported appointments, and pay eligible bills. Sign in through the official portal or app to get started.

Go to MyAtriumHealth

This is an independent informational guide, not an official Atrium Health website. MyAtriumHealth is provided by Atrium Health; use its official website or application for account access and payments.